Terms & Conditions

1. Definitions

In these Terms & Conditions, the following terms have the meanings set out below:

2. Acceptance of Terms

By accessing our website or submitting an enquiry, you confirm that:

• You are at least 18 years of age and have the legal capacity to enter into a binding agreement.
• If acting on behalf of a company or organisation, you are authorised to bind that entity to these terms.
• You have read, understood, and agreed to be bound by these Terms & Conditions in their entirety.

If you do not agree to these terms, please discontinue use of this website and do not submit any enquiries.

3. Service Description

Warisan Legal provides dispute resolution consultancy services, specifically in the following areas:

The precise scope of services for each engagement is defined in a separate written engagement letter. Services are available to clients in Malaysia and internationally, subject to jurisdictional considerations.

4. User Responsibilities

Users of this website and clients engaging our services are expected to:

• Provide accurate, complete, and up-to-date information when submitting enquiries or engaging our services.
• Use this website only for lawful purposes and in a manner that does not infringe the rights of others.
• Cooperate fully with procedural requirements during any arbitration or mediation process.
• Disclose any information that is material to the matter for which services are engaged.

Prohibited conduct includes:

• Attempting to introduce malicious software, automated bots, or data-scraping tools on this website.
• Misrepresenting your identity, authority, or the nature of a dispute when seeking our services.
• Reproducing or distributing content from this website without prior written consent from Warisan Legal.
• Using this website for any purpose that is unlawful under Malaysian law or applicable international law.

5. Intellectual Property

All content on this website — including text, graphics, the Warisan Legal name and logo, structural layouts, and service descriptions — is the property of Warisan Legal and is protected under Malaysian copyright and intellectual property law.

You are granted a limited, non-exclusive, non-transferable licence to access and view the website for your personal or commercial informational purposes. This licence does not permit:

• Copying, reproducing, or republishing any content without written permission.
• Framing or mirroring any part of this website on another platform.
• Using any content for commercial purposes without prior consent.

Documents and written work product prepared by Warisan Legal for a specific engagement remain the intellectual property of Warisan Legal until full payment has been received for that engagement, at which point ownership is transferred to the Client as agreed in writing.

6. Fees & Payment

Fees for all services are set out in the engagement letter. The amounts published on this website represent starting points and may vary depending on the complexity and scope of each matter. All fees are quoted in Malaysian Ringgit (RM) unless otherwise agreed in writing.

Overdue payments may attract interest at a rate of 1.5% per month from the due date. Warisan Legal reserves the right to suspend services where invoices remain unpaid beyond 30 days of the due date.

7. Service-Specific Terms

7.1 Mediation Services

Warisan Legal's role in mediation is facilitative. We do not impose settlements, make binding decisions, or predict outcomes. The scope of preparation and session support is defined in each engagement letter. Mediation sessions are subject to the confidentiality provisions of the Mediation Act 2012.

7.2 Arbitration Representation

Representation in arbitration proceedings is subject to the procedural rules of the relevant arbitral institution (AIAC, ICC, SIAC, LCIA, or other agreed institution). Clients acknowledge that arbitration outcomes are determined by the appointed arbitral tribunal and not by Warisan Legal. Procedural timelines may extend beyond initial estimates depending on the complexity of the matter.

7.3 Award Enforcement

The enforcement of foreign arbitral awards in Malaysia is subject to judicial processes under the Arbitration Act 2005 and Malaysia's obligations under the New York Convention 1958. Warisan Legal provides procedural support and submissions but does not control the decisions of the Malaysian courts. Timelines for enforcement proceedings vary and depend on court listing schedules and the nature of any objections raised.

8. Disclaimers

• No Legal Advice

  Nothing on this website or in communications from Warisan Legal constitutes legal advice. We provide dispute resolution consultancy services. Clients requiring formal legal advice are encouraged to engage a qualified advocate and solicitor.

• No Outcome Assurance

  The result of any mediation, arbitration, or enforcement proceeding depends on many factors beyond our control, including the facts in dispute, the evidence available, and the decisions of arbitrators or courts. We do not assure any particular outcome.

• Website Accuracy

  We endeavour to keep website content current and accurate, but do not make representations as to its completeness or fitness for a particular purpose. Content may change without notice.

9. Limitation of Liability

To the fullest extent permitted by Malaysian law, Warisan Legal's aggregate liability for any claim arising from or related to these Terms or the provision of Services shall not exceed the total fees paid by the Client in the preceding three (3) months prior to the event giving rise to the claim.

We shall not be liable for any indirect, incidental, consequential, or special damages, including loss of business, loss of opportunity, or loss of profit, whether foreseeable or not, even if we have been advised of the possibility of such losses.

Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

10. Termination

Either party may terminate an engagement by giving reasonable written notice, subject to any minimum notice periods in the engagement letter. Upon termination:

• Fees for work completed up to the termination date become immediately due and payable.
• Client materials and documents will be returned or transferred as agreed in the engagement letter.
• Confidentiality obligations survive the termination of any engagement indefinitely.

Warisan Legal may also terminate or suspend access to services where a Client's conduct is contrary to these Terms or applicable law.

11. Dispute Resolution

In the event of any dispute arising out of these Terms or our services, the parties agree to first attempt resolution through good faith negotiation within 30 days of written notice of the dispute.

If negotiation does not result in resolution within that period, disputes shall be referred to mediation conducted in Kuala Lumpur under the Mediation Act 2012. If mediation is unsuccessful, disputes shall be finally resolved by arbitration under the AIAC Arbitration Rules, with the seat of arbitration in Kuala Lumpur and proceedings conducted in English.

12. General Provisions

13. Changes to Terms

We may revise these Terms & Conditions from time to time to reflect changes in our services, applicable law, or business practices. When material changes are made, we will update the "Last Updated" date shown at the top of this page.

For existing engagements, changes to these Terms will not apply retroactively without your written agreement. Continued use of this website following the posting of updated Terms constitutes acceptance of those changes for website usage purposes.